Transforming a Culture:
The Archdiocese of Philadelphia Schools
Faced with years of declining enrollment and considerable staff downsizing, the Archdiocese of Philadelphia (AOP) Schools had two options: close schools and retreat, or refocus and transform its thinking. AOP did the latter and has already begun to see the impact of their partnership with The Pacific Institute® (TPI).
Through our partnership, impressive growth has occurred in enrollment, retention, cultural alignment, governance, and operations. Here are some key results:
- Student Enrollment and Retention: AOP has reversed a decline of 1,300 students per year in the high schools and now projects organic growth in high school and special education student enrollments.
- Increased Fundraising: AOP is seeing an increase in the dollars raised to support their schools through an energized leadership model and by systematizing efforts.
- A Move to a More Constructive Culture: Through an objective culture survey, AOP confirmed a 69% growth in constructive culture between 2013 and 2015. These gains are captured by more effectively tapping into and utilizing the talent of the work force, and ‘teaming’ more effectively.
Take new oversight, smarter management, a better-informed administration and add meaningful partnerships and you have a successful turn-around plan for AOP. Marketing efforts are more successful than they have been in years to recruit new students. Fundraising efforts are hitting new targets to keep schools operational and enable them to offer tuition assistance to students who need it. There is an open mindset to challenge the past and status quo and look at implementing new business practices. To date all AOP Central office staff and high school principals have participated in TPI’s transformational curriculum and have begun to apply the concepts learned for what are already impressive results.
According to Chris Mominey, “TPI’s curriculum has had a direct impact on the culture of the organization resulting in growth, innovation and progressive change.” This impact can be seen in effective personnel changes, improved relations with the teachers union and positive trending for enrollment and retention. Chris states further that AOP has seen “a surprising shift in culture toward one that is more constructive and aligned.” The experiential curriculum has created a universal language for all levels of administration. AOP plans to bring TPI’s programming to teachers and the classroom in the near future. Jason Budd said it best with the following, “TPI gave us the opportunity to talk on a professional level from our heart.”
The Manchester College
The Manchester College, in the United Kingdom, wanted to find out if an improvement in culture could be achieved, and so engaged The Pacific Institute® to effect culture change across the college. In achieving this goal, the college hoped to progress from their assessment of “good” to “outstanding”.
- The College worked hard to maximize the recruitment, retention and learning outcomes for students.
- They cater to over 60,000 learners across a very wide range of specializations and locations (local, regional and national).
- The college group is currently the largest organization of its kind in Europe and is certainly the largest and most diverse further education college in the UK.
The college has utilized the full spectrum of The Pacific Institute® offerings. This included:
- Measuring and re-measuring culture.
- Focused work with college leaders, including the Investment in Excellence® (IIE®) program and leadership coaching.
- Rollout of IIE® to the majority of college staff.
- Implementing youth programs, including Breakthrough® and PX2®, with college learners.
In the 10 years that The Pacific Institute® has worked with The Manchester College, the college has grown significantly:
- In 2007, The Manchester College was ranked in the top 5% of colleges for inspection grades.
- The culture change initiative has been largely successful, even with the additional challenge of the college merger in 2008, which created The Manchester College.
- Headline Success Rates for learners within the college have risen steadily year on year between 2008 and 2012.
- College staff absence and turnover rates have steadily decreased each year.
- Teaching and Support Staff absences are currently both at 3%, down from 7% and 8% respectively in 2008.
- In the same demographics, the turnover rate is at 7% for Teaching Staff and 5% for Support Staff, down from 17% and 9% respectively in 2008.